Contact

Providers

  • Providers with claims questions call 1-800-397-1630. (Providers may also submit claims inquiries through Provider Connect)
  • Provider Connect technical questions call 1-888-247-9311.
  • Kansas Claims questions call 785-338-9018 or email Elizabeth.Bernasek@carelon.com
  • Kansas Commercial questions call 1-800-397-1630
  • Kansas Eligibility or Authorization questions call 1-866-645-8216 or email kansasclinical@carelon.com