Провайдеры

Welcome to Carelon Behavioral Health’ Provider Online Services!

Руководство пользователя ProviderConnect – This is instructions for everything related to the platform.  Instructions about the Super User permissions is toward the end of the document.

Регистрация суперпользователя – This is the form that allows the Clinical Director or designee to be able to add and remove access to ProviderConnect.  You will need to mark the Super User box and fill out the Super User info on the first page.  Then ОЧЕНЬ ВАЖНЫЙ на второй странице вы запишете первого управляемого пользователя, так что это может быть Клинический директор как суперпользователь (первая страница) и Консультант по приему как управляемый пользователь (вторая страница).

Альтернативный процесс запроса факса – This is a demo of how a user can submit faxed requests directly to a clinician.  This process is much more efficient from our perspective (fewer people have to touch the request).  This process results in a much faster turnaround times for providers again because the request passes through fewer hands and there is no question about whether or not we got the request because you get an inquiry number when you hit submit. 

Here you will find a wealth of information developed specifically for you, which include ProviderConnect and links to behavioral health resources.

If you have any questions, please don’t hesitate to contact us for assistance.

Kansas Customer Service: 1-866-645-8216